Refund Policy

1. One-Time Purchases Only

Every StudioDeck tool is offered for a one-time payment. There are no recurring subscriptions or automatic renewals to cancel.

2. Our refund promise

If you're not satisfied with a purchase, contact us within 30 days and we'll refund it in full to your original payment method.

3. How to request

Use our contact form with the email used at checkout, the purchase date and which tool, or email support@studiodeck.site for orders and refunds. For general inquiries, email hello@studiodeck.site. We reply within 1–2 business days.

4. How refunds are processed

When a refund is issued, it is returned directly to your original payment method through Stripe. Depending on your bank or card issuer, it typically takes 5–10 business days for the credit to appear on your statement.

5. Please contact us before filing a bank dispute

Purchases from any StudioDeck app appear on your card statement as STUDIODECK. If you do not recognize a charge or if you are unhappy with your purchase, please contact us before filing a dispute or chargeback with your bank. Reaching out to us directly is the fastest way to get a refund.